The transportation industry is undergoing a significant transformation driven by advancements in information systems, cloud technologies, AI, and the ever-present threat of cyber security risks. These changes present both opportunities and challenges for transport-related businesses.
The integration of new technologies with existing legacy infrastructure needs to be seamless, such as smartcard travel products and ticketing systems. Customers expect effortless, real-time interactions and services. Ensuring a high-quality, integrated customer experience through sales solutions and other digital touchpoints is a significant challenge.
Transport companies collect vast amounts of data from various sources, including CRM and customer service systems, monitoring sensors. Managing and securing this data is critical to prevent breaches and ensure compliance with regulations. Cyber threats are increasingly sophisticated, targeting vulnerabilities in transport systems and potentially causing widespread disruption.
Data generated and stored presents significant opportunities for leveraging AI, which can be used to analyse customer data to personalize services and enhance customer experiences, predict maintenance needs from monitoring sensors to reduce downtime and improve safety, and optimize routes for efficiency and cost savings. Additionally, AI can help in demand forecasting, fleet management, and real-time decision-making, enabling transport companies to operate more efficiently and respond proactively to challenges. By harnessing AI, transport businesses can unlock insights and drive innovations that lead to improved performance and customer satisfaction.
Let us help you succeed.
For over twenty years, Actica has been a trusted partner to both public and private sector transport clients. We have helped them navigate the complexities of the modern transport landscape and thereby achieve their business goals. The services that we deliver include:
- Development of strategies, architectures, designs and roadmaps at enterprise and programme level to align technology with business objectives and maximise efficiency and effectiveness
- Identifying, assessing and selecting options to meet business needs and developing business cases to obtain required budgets and supporting their progress through approvals processes
- Supporting clients procurement of technology solutions in a timely, agile and cost-effective way including selecting procurement routes, developing documentation (requirements, PQQs, ITTs, evaluation criteria), evaluation / assurance of bids, recommending preferred suppliers, client-side support to implementation & acceptance
- We will bring expertise that can manage client projects (using our SAFe, Agile, Prince or MSP certified project managers and consultants) and supplier relationships to ensure timely delivery, stakeholder buy-in and benefit delivery
- Providing National Cyber Security Centre certified advice and assurance at all stages of the project and operations lifecycle to ensure that client systems and operations are secure and resilient
- Supporting the design, delivery and ongoing management of operational technology systems covering communications, control room technologies, traffic management systems and autonomous and connected vehicles
How to buy:
Contact us today to discuss your needs and discover how Actica can help you achieve success.
We can be found on major government commercial agreements, reflecting our proven track record of delivery and commitment to the Public Sector. The list below highlights some of the market routes through which our services can be procured:
- Artificial Intelligence DPS (RM6200)
- Cyber Security Services 3 DPS (RM3764.3)
- Digital and IT Professional Services (DIPS) (RM6249) (Lots 1, 2, 3, 5, 6)
- Digital Outcomes 6 (RM1043.8) (Lot 1)
- Digital Specialists and Programmes Framework (RM6263) (Lots 1, 2)
- Engineering Delivery Partner Framework and Futures Lab
- G-Cloud 13 Framework (RM1557.13) (Lot 3)
- HealthTrust Europe – Consultancy Solutions and Advisory Services Framework (Lots 1, 6)
- Management Consultancy 3 Framework (RM6187) (Lots 1, 7, 8)
- R-Cloud 4 and R-Cloud+
- Technology Services 3 Framework (RM6100) (Lots 1, 2)
- The Scottish Government – Digital Technology and Cyber Services DPS (Lots 1, 2, 4)