
Key Responsibilities

Responsibilities and Duties
Scrum Master Responsibilities
- Facilitate Agile ceremonies: Lead daily stand-ups, sprint planning, reviews and retrospectives to ensure structured, value-focused collaboration across client projects.
- Remove blockers: Actively identify and address impediments that may hinder the team's delivery, both internally and within client environments.
- Clarify backlog items: Collaborate with Product Owners and Developers to ensure backlog items are clearly defined and refined to support smooth sprint delivery.
- Support team accountability: Help teams stay focused, committed, and consistent in delivering value each sprint.
- Clarify backlog items: Collaborate with Product Owners and Developers to ensure backlog items are clearly defined and refined to support smooth sprint delivery.
- Support team accountability: Help teams stay focused, committed, and consistent in delivering value each sprint.
- Foster transparency and trust: Encourage open communication between clients and delivery teams, providing clear visibility into progress, challenges, and outcomes.
- Drive continuous improvement: Lead retrospectives that surface insights and drive improvements in team dynamics and delivery quality.
- Manage risks and dependencies: Proactively flag and manage cross-team and external dependencies, ensuring smooth coordination across projects.
- Use Agile metrics effectively: Track team health and delivery metrics (e.g., velocity, burndown charts) to inform decisions and support client reporting.
- Own the product vision: Work with clients to shape and communicate a clear product strategy and roadmap, ensuring alignment with business goals and user needs.
- Prioritise for value: Maintain and prioritise product backlogs to ensure the most valuable and time-sensitive work is delivered first.
- Gather and define requirements: Collaborate with clients, users, and developers to craft clear user stories and acceptance criteria.
- Be the client’s voice of the user: Champion customer needs throughout the design and delivery process, ensuring the end product delivers real impact.
- Build strong client relationships: Act as a trusted advisor, managing stakeholder expectations and aligning development efforts with evolving business needs.
- Measure product success: Define and track success metrics to inform iteration planning and guide strategic decisions.
- Oversee releases: Coordinate release planning and deployment, ensuring smooth transitions and effective communication with all stakeholders.
- Tailor Agile for clients: Collaborate with the Head of Product Engineering to adapt Agile approaches to each client’s context, balancing structure with flexibility.
- Coach and mentor teams: Build Agile maturity in internal and client teams through coaching, facilitation and hands-on support.
- Lead by example: Demonstrate strong Agile leadership, facilitating collaboration, adaptability, and a continuous improvement mindset across all engagements.
- Grow Agile capability: Contribute to shaping and evolving our consultancy’s Agile practice, sharing knowledge and driving excellence in delivery.
Skills, Knowledge and Expertise
- Significant experience as a Scrum Master within software development or digital transformation projects. Experience in consultancy settings and/or as a Product Owner or Product Manager is welcome but not essential.
- Strong analytical and strategic thinking skills, with the ability to translate complex business problems into clear, actionable product and delivery plans.
- Deep understanding of the full software development lifecycle (SDLC), from discovery and user research through to delivery and iteration, enabling effective collaboration with delivery teams and stakeholders.
- Hands-on experience in backlog ownership, including writing and refining user stories, prioritising features, and maintaining a clear, value-driven roadmap.
- Demonstrated ability to engage directly with clients and senior stakeholders, gathering and validating requirements, managing competing priorities, and ensuring alignment with business goals.
- Track record of delivering end-to-end digital products and services within Agile, cross-functional teams in fast-paced and client-facing settings.
- Excellent stakeholder and relationship management skills, with the confidence to facilitate conversations, lead workshops, and influence decision-making.
- Comfortable balancing strategic thinking with hands-on delivery, ensuring focus on outcomes, value, and client satisfaction.
- Open and Honest: Communicates clearly, transparently, and with integrity.
- Can-Do Attitude: Brings energy, flexibility, and a problem-solving mindset.
- Collaborative: Works well across teams and with clients, valuing diverse perspectives.
- Leading by Example: Demonstrates ownership, initiative, and high professional standards.
- Agile certifications such as Certified Scrum Master (CSM), Certified Scrum Product Owner (CSPO), AgileBA or SAFe POPM—or a willingness to work toward certification over time.
- Experience with tools such as Azure DevOps or Jira.
- Experience working in a consultancy or professional services environment.
- Active Security Clearance (SC) is desirable but not required; we can sponsor applications where needed.
Benefits
Ntegra are now part of Actica Consulting Group.
At Ntegra, we offer an inspiring and inclusive work environment where your expertise will be valued, and your ideas will have a real impact. We are a truly flexible organisation, with remote working as standard, and we give our people the autonomy to shape their roles whilst offering full support. Join our talented and passionate team and enjoy an exciting career with us.
Our other benefits include:
- Private Medical insurance, discounts and health-related perks through Vitality.
- Royal London company pension scheme.
- Peer recognition bonus: Dinner for two voucher.
- 25 days' holiday, increasing with service, with the option to purchase up to 5 additional days.
- Enhanced Maternity and Paternity leave.
- Bike to Work scheme.
- Generous vision, hearing and dental schemes.
- Company birthday and anniversary gifts.
- Charity of the Month – supporting a range of causes throughout the year







About Actica Consulting
Actica Consulting is a leading Digital Transformation and Cyber Security consultancy focused on the UK Public Sector.
Our teams have a long track record of delivering technology-focused consultancy in a variety of complex environments. Our projects often run over multiple years and contribute to clients' mission-critical objectives and key strategic initiatives. We're proud of our long-term client relationships and excellent track record of delivery; as a result, we're trusted to work on some of the UK Government's most important and sensitive projects.
We operate in the following market sectors: Defence, Central Government, National Security, Policing and Public Safety, Utilities, and Transport.
Our expertise covers: Organisational Improvement, Delivering Complex Programmes, Digital Engineering, Cyber Security, and AI, Analytics and Data.