What makes us different is not just what we do, it’s how we do it.
The values underpinning our work are:
Excellence
- Strive to exceed clients’ expectations for quality.
- Approach work with energy, creativity, passion and determination to deliver even with the most challenging assignments.
- Recruit like-minded, highly capable people who strive to achieve their full potential throughout their career.
- Provide the tools, training, support and opportunities that underpin personal development.
- Remain abreast of the latest innovations and best practice within our fields and apply these to client engagements.
Trust
- Deliver on our promises and don’t let clients or colleagues down.
- Don’t play “politics”.
- Encourage open debate around differing points of view.
- Operate impartially, basing all decisions on objective evidence.
- Understand the importance of information; we protect and secure everything shared with us, use it only for the purpose intended and never share it with others without permission.
Partnership
- Recognise that clients, staff, and suppliers are critical to our success and treat all with respect.
- Operate with an open, friendly, and supportive culture, where everyone is listened to and respected.
- Encourage constructive feedback and challenges focused on improvement.
- Work together to deliver the best that the Company can achieve every time.
Client Focus
- Listen carefully and seek to understand our clients’ unique needs.
- Work hard to deliver against our clients’ needs and ensure it’s easy to do business with us.
- Flex and adapt to evolving client requirements.
- Never create artificial dependence on our services.
- Seek regular feedback on our services, teams, and relationships to enable continuous improvement.
Actica is pleased to say that it is a signatory to the Armed Forces Covenant.
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