OUR VALUES

What makes us different is not just what we do, it’s how we do it.

The values underpinning our work are:

Excellence

  • Strive to exceed clients’ expectations for quality.
  • Approach work with energy, creativity, passion and determination to deliver even with the most challenging assignments.
  • Recruit like-minded, highly capable people who strive to achieve their full potential throughout their career.
  • Provide the tools, training, support and opportunities that underpin personal development.
  • Remain abreast of the latest innovations and best practice within our fields and apply these to client engagements.

Trust

  • Deliver on our promises and don’t let clients or colleagues down.
  • Don’t play “politics”.
  • Encourage open debate around differing points of view.
  • Operate impartially, basing all decisions on objective evidence.
  • Understand the importance of information; we protect and secure everything shared with us, use it only for the purpose intended and never share it with others without permission.

Partnership

  • Recognise that clients, staff, and suppliers are critical to our success and treat all with respect.
  • Operate with an open, friendly, and supportive culture, where everyone is listened to and respected.
  • Encourage constructive feedback and challenges focused on improvement.
  • Work together to deliver the best that the Company can achieve every time.

Client Focus

  • Listen carefully and seek to understand our clients’ unique needs.
  • Work hard to deliver against our clients’ needs and ensure it’s easy to do business with us.
  • Flex and adapt to evolving client requirements.
  • Never create artificial dependence on our services.
  • Seek regular feedback on our services, teams, and relationships to enable continuous improvement.

Actica is pleased to say that it is a signatory to the Armed Forces Covenant.

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