At Actica we pride ourselves on providing our customers with the best possible service. To ensure a consistently high quality of service we take a structured approach based upon:
- Understanding your requirements
Before submitting our proposals, we will ensure that we have a thorough appreciation of your requirements. Wherever possible we will meet with you to discuss your requirements and to ensure that we fully understand them.
- Clear proposals
We will set out our proposals clearly in writing. They will cover your needs, the work to be done, products to be delivered and timescales for their delivery.
- The best team
We choose the team for each assignment very carefully, drawing on our highly qualified team of core consultants and our extensive network of associates. Our core consultants provide extensive management and technical skills together with practical experience. Our associates supplement these skills with specialised expertise in particular business sectors, techniques and technologies.
- A flexible approach
We recognise that your requirements may change as an assignment progresses. We therefore adopt a flexible approach to make sure that the service we provide is of real value to your business.
- Independent review
To ensure that our work is of a consistently high standard all our products are subject to a thorough independent review before delivery.
- A consistently high quality service
We pride ourselves on providing the highest quality of service. Our standards of operation and integrity are widely recognised by our clients, who return to us time and time again.